It is very important for me to know that those that I choose to work with have the peace of mind in knowing that when dealing with me (with their real estate affairs), that they are dealing with a professional who holds integrity and ethics as pillars of successful and long-term relationship.
As Licensed Real Estate Brokers practicing in the Emirate of Dubai, I hereby undertake to adhere to the following principles and rules:
1. Fair Treatment
We undertake to treat all contracting parties equally and to achieve justice between them without prejudice or differentiation.
2. Respectful Treatment
We undertake to respect the contracting and concerned parties and to respect the privacy of parties and we reject any conduct that would belittle them.
3. Preservation of Privacy
We undertake to preserve the privacy of the parties and the confidentiality of their information and undertake not to reveal any information which is confidential or considered as such to any party whether such information relates to the buyer, the seller or any parties related to real estate brokerage. We further undertake to keep this information from reaching any party that would expose it for contractual or personal purposes.
4. Trust and Integrity
We undertake to present the deal to both parties honestly and to inform the parties of all the facts and circumstances known to us regarding the real estate and to conduct our business with trust and integrity without harming the reputation of the real estate brokerage profession.
5. Quality Observance
We undertake to provide brokerage services of practical value to parties related to the real estate brokerage activity and to continuously seek to develop such services in terms of precision and quality.
6. Observance of Regulations and Laws
We undertake to observe the regulations and laws applied in the country and to honour our contractual obligations. We further undertake not to allow individuals who are not brokers to operate through our office or to exploit the name or license of our office. We realize that forgery, intentional or negligent presentation of false information or data or any attempt to do so shall subject its perpetrators to questioning and investigation in addition to taking necessary disciplinary action against them.
We are diligent in dealing with all parties with integrity and trust and undertake that our efforts will be based on trustworthy and clear information. We further undertake to deal transparently with all parties concerned, including transparency of systems and procedures related to our operations.
8. Obligation towards the Society
We undertake to be active members of the society and to work to respect the values and principles of our society. We shall also strive so that our services will support the growth of real estate development in the Emirate.
9. Observance of the Interests of Contracting Party
We undertake to protect the interests of the contracting parties and to abstain from doing anything that might harm the interest of one party.
10. Obligation to Preserve Document
We undertake to preserve all documents, instruments and things related to the deal.
11. Respect of the Regulations and Procedures of the Lands & Property Department
We undertake to respect the regulations and procedures followed by the Department. We are further bound by the rules of good behavior when visiting the Department and to respect the instructions issued to us by the Department officials. We undertake not to establish special relations with the Department employees for personal gain.
By signing this Code of Ethics, it is hereby acknowledged that we have read and understood the Code of Ethics, we submit this undertaking willingly and promise to abide by these principles and rules within all aspects of the practice of real estate at all times.
By signing this undertaking, it is hereby agreed by the signor, to routinely every week log on to RERA’s website, check new announcements, read and learn new laws introduced, including any amendments to the new or existing laws and apply them and abide by them immediately or as and when required.
By signing this undertaking, the signor makes a promise to wear my Brokers Card on me at ALL times when I am working in or out of my office or to any party when asked.